Privacy Policy
ZB Suites respects your privacy and is committed to protecting the personal information you provide when using our website, making an inquiry, or making a reservation with us.
This Privacy Policy explains how ZB Suites collects, uses, stores, and protects your personal information in accordance with applicable data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
1. Information We Collect
Depending on how you interact with our website and services, we may collect personal information such as:
- Full name
- Contact number
- Email address
- Address or other relevant contact information
- Reservation and booking details
- Dates of stay and accommodation preferences
- Information you provide when submitting an inquiry or request
- Other information voluntarily provided to us
We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, and general website usage information, where applicable.
2. How We Use Your Information
ZB Suites may use your personal information for the following purposes:
- To process and manage reservations and bookings
- To respond to inquiries, requests, and messages
- To provide and improve our accommodation and guest services
- To communicate with you regarding your reservation or inquiry
- To verify or confirm information when necessary
- To comply with applicable legal and regulatory requirements
- To maintain the security and proper operation of our website and services
We will only use your personal information for legitimate and necessary purposes related to our services and operations.
3. Sharing of Personal Information
ZB Suites does not sell or rent your personal information.
Where necessary, your information may be shared with trusted third-party service providers that assist us in operating our website, processing reservations, providing requested services, or fulfilling legal and regulatory obligations.
Third parties that process information on our behalf are expected to handle personal information in accordance with applicable privacy and security requirements.
4. Data Security
ZB Suites takes reasonable measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore encourage users to exercise appropriate caution when providing personal information online.
5. Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, improve user experience, and, where applicable, understand how visitors interact with our website.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features or functionality.
6. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services, such as booking platforms, maps, social media platforms, or other service providers.
ZB Suites is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of these third parties before providing them with your personal information.
7. Data Retention
ZB Suites will retain personal information only for as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with legal and regulatory obligations, resolve disputes, and enforce applicable agreements and policies.
When personal information is no longer required, we will take reasonable steps to securely dispose of or anonymize it, where appropriate.
8. Your Privacy Rights
Subject to applicable laws and regulations, you may have rights regarding your personal information, including the right to:
- Be informed about how your personal information is processed
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Object to certain forms of processing
- Request deletion or blocking of personal information where legally permitted
- Withdraw consent where processing is based on consent
- File a complaint regarding the handling of your personal information
Requests concerning your personal information may be submitted using the contact details provided below.
9. Children's Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate consent or legal basis.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
10. Changes to This Privacy Policy
ZB Suites may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.
Any updates will be posted on this page with the revised effective date.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact ZB Suites through the contact information provided on our website.
By using our website or providing your personal information to ZB Suites, you acknowledge that you have read and understood this Privacy Policy.
